Unrecoverable Error appears in freezing a registration with cylone core

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Reda
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Unrecoverable Error appears in freezing a registration with cylone core

Post by Reda »

Hello Community, I have encountered a problem since yesterday with a specific database. I managed to do the registration but I cannot create a frezze, nor see the interim result, I get the following message:

Unrecoverable Error
Exception Reason
Error executing comman
Cyclone has encountered an unrecoverable error.
You are advised to quit Cyclone and restart the application.

I did what is requested in the message, I even copied the database to another computer and it gives me the same error.
Has anyone ever had this problem. I did nothing in particular that could corrupt the database except to clean the modelspace of some scans and set's scans default clouds (I am used to doing this kind of cleaning and I have never had a problem).
I use 2021.0.0 cyclone version.
Thanks for your help
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steves01x
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Re: Unrecoverable Error appears in freezing a registration with cylone core

Post by steves01x »

Have you got a scan that didnt complete on the scanner in the registration? Or did your graphics card update?

Only other thing i can think of is to Optimize the database.
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stevenramsey
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Re: Unrecoverable Error appears in freezing a registration with cylone core

Post by stevenramsey »

Try a low level optimise (on a copy) then maybe an ADV optimization if that doesn't work
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Reda
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Re: Unrecoverable Error appears in freezing a registration with cylone core

Post by Reda »

Thanks for your answers, friends.
I managed to solve the problem by pure chance. Optimization was not working and I did several tests without success. In the end I just copied the registration into a new database and everything worked fine. I still can't figure out the source but at least now you know a trick that works :D .
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