Remote control?!

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soranan
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Remote control?!

Post by soranan »

Hi everyone.

Are there any other ways to remote control the FARO FOCUS, than the browsersolution as mentioned below?
https://knowledge.faro.com/Hardware/3D_ ... ile_Device

I experience a lot of problems with this solution. Some days it works fine, and other days i can not connect at all. Restarted phone and scanner like 5-6 times without any luck.
I am a bit scared to travel a long way for these kind of jobs, because i can not be sure that the remote control functions correct.

We are in 2020 and i can not remote control my scanner without connection issues.

msvensen
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Re: Remote control?!

Post by msvensen »

I will contact you shortly and help you sort this out.

soranan
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Re: Remote control?!

Post by soranan »

Hi @msvensen.

Thank you, i have answered your message in the private messages.

Suran Khani

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Re: Remote control?!

Post by landmeterbeuckx »

please share this info, that's the purpose of this forum.

maybe someone else will also benefit from this
LSBbvba
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Re: Remote control?!

Post by Scott »

landmeterbeuckx wrote:
Thu Jan 16, 2020 2:43 pm
please share this info, that's the purpose of this forum.

maybe someone else will also benefit from this
+1

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Re: Remote control?!

Post by msvensen »

As I do not know exactly what the issue its better he goes through our support at this time.
The scanner is an S120 which was the first generation of the Focus-series. I believe that our capabilities and the enhancements that has been done from the S120 to today is quite significant.
It works really well with the new S-series and our Onsite-Registration is relying on the capabilities of using the Wifi on the scanner.

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Re: Remote control?!

Post by landmeterbeuckx »

Hmm are you saying : we don't give a solution to existing S120 users (i believe there a a lot of there) but we try to sell some new stuff, even if it isn't necessary for them or send the unit in so we can charge $$$ for a simple fix?
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msvensen
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Re: Remote control?!

Post by msvensen »

@Lieven Beuckx thanks for your comment. I only state he needs to contact our support regarding the issue but that the developtment of wireless technology in general has been improved since we launched the S120.

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Re: Remote control?!

Post by WWilford »

With the S120 and X330 I was having problems with the connection on a 60' mast. It was in a city environment where interference could have been the problem. I attached a usb wifi adapter to a 50' usb cord, plugged it into the laptop and attached it close to the scanner. Not a convenient solution but it did work.

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Re: Remote control?!

Post by max72 »

In the forum the issue has been discussed in the past, and alternative solutions were presented:

https://laserscanningforum.com/forum/vi ... php?t=9736

https://laserscanningforum.com/forum/vi ... 49&t=10017

Massimo
ing. Massimo De Marchi - +39 347 32 17 049 - www.studiodemarchi.net

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