AVEVA E3D "unhandled exception" error

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Joined: Wed Jan 15, 2020 10:07 am
Full Name: Ahmad Syah Hasbullah
Company Details: SalurKuasa Sdn Bhd
Company Position Title: 3D Modeller
Country: Malaysia

AVEVA E3D "unhandled exception" error


I am having a problem regarding the laser scan feature in AVEVA E3D.

This problem started this week where I couldn't register or load any of my point clouds data(LFD format).

Whenever I try to upload a pointcloud data(LFD file), AVEVA E3D will crash and give out this error:
E3D problem.JPG
Is there anyone able to help me with this problem?
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Full Name: GrahamM
Company Details: AVEVA
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Re: AVEVA E3D "unhandled exception" error

Post by Graham »

Sorry I would need more information as to what the issue is and this would best be handled through the AVEVA support organisation. In the meantime I would recommend that you ensure the E3D is at the latest patch version or a recent version. In addition ensure the machines graphic driver is up to date. When obtaining the latest driver always go to the graphics card manufactures website even if the machine is brand new the drivers many not be up to date.

I cannot remember any recent bug fixes for the crash you are reporting.

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