LFM failing to export scans

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RM_Scanner
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Full Name: Ross Mitchell
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LFM failing to export scans

Post by RM_Scanner » Fri Aug 16, 2019 10:40 am

Hi,

I am completely new to LFM software and I want to export my project scans to E57 file format. I have created a dataset and I have opened the project in Gateway but when I go to export to E57 LFM crashes within 5 seconds.

I am not sure if there is something I need to do before exporting or if I am missing a step.

Any help on this matter would be greatly appreciated.

Thanks!

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JenniC
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Full Name: Jennifer Copple
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Re: LFM failing to export scans

Post by JenniC » Mon Aug 19, 2019 3:32 pm

Hi Ross,

Sorry to hear you're having problems with LFM Server. If you want to send us an email at [email protected] with the full version number of LFM Server that you're using and also the LFM Server log files (see below) we would be more than happy to help get this resolved.

How to obtain the log files for the LFM Server 4 series - https://lfmproducts.blob.core.windows.n ... s%20v1.pdf
How to obtain the log files for the LFM Server 5 series - https://lfmproducts.blob.core.windows.n ... s%20v1.pdf

Regards,
Jenni Copple
Senior Applications Consultant
AVEVA

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