Publisher Pro LGS export issue

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sakul007
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Publisher Pro LGS export issue

Post by sakul007 » Fri Aug 09, 2019 7:15 am

Hello guys,
I have an unusual problem. I imported PTS file from an old project done with Leica C10 to Register360. Everything looked fine until I get to the last step - export LGS file.
I have Publisher Pro and I didn't have any problems to export LGS file from Register360 but in this case, that option is unavailable. Even truview local option and RCP is unavailable.
Did you have this type of problem? How to solve it?
Unavailable LGS export.png
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regards

Lukas

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pburrows145
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Re: Publisher Pro LGS export issue

Post by pburrows145 » Fri Aug 09, 2019 9:49 am

My guess is a license issue... seemingly all features related to Pub Pro greyed out...

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pburrows145
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Re: Publisher Pro LGS export issue

Post by pburrows145 » Fri Aug 09, 2019 9:49 am

sakul007 wrote:
Fri Aug 09, 2019 7:15 am
Hello guys,
I have an unusual problem. I imported PTS file from an old project done with Leica C10 to Register360. Everything looked fine until I get to the last step - export LGS file.
I have Publisher Pro and I didn't have any problems to export LGS file from Register360 but in this case, that option is unavailable. Even truview local option and RCP is unavailable.
Did you have this type of problem? How to solve it?
Unavailable LGS export.png
Are you able to export pano images from another project which has them? This is related to Pub Pro also.

sakul007
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Re: Publisher Pro LGS export issue

Post by sakul007 » Fri Aug 09, 2019 2:19 pm

pburrows145 wrote:
Fri Aug 09, 2019 9:49 am
My guess is a license issue... seemingly all features related to Pub Pro greyed out...
I believe your guess is correct. Today's morning I was able to export LGS file from another project and now I cannot as well. To sum up, I cannot export LGS files from any project now.
I restarted the server and I got another error message.
DAT file error.png
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regards

Lukas

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Re: Publisher Pro LGS export issue

Post by elsonj » Fri Aug 09, 2019 4:46 pm

Hello,

I have seen this before when user had published deliverables already but when publishing LGS they saw same notification.

Their solution was to delete the deliverables from bottom left corner ( See image ) and then published LGS.

Regards

James
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sakul007
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Re: Publisher Pro LGS export issue

Post by sakul007 » Sat Aug 10, 2019 5:00 pm

Thank you James! You are totally right, it works!
Thanks again!
regards

Lukas

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pburrows145
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Re: Publisher Pro LGS export issue

Post by pburrows145 » Mon Aug 12, 2019 9:32 am

elsonj wrote:
Fri Aug 09, 2019 4:46 pm
Hello,

I have seen this before when user had published deliverables already but when publishing LGS they saw same notification.

Their solution was to delete the deliverables from bottom left corner ( See image ) and then published LGS.

Regards

James
Yes, if it was from the same database, this is absolutely going to be your issue... I thought you meant it was another project. You can always rename the deliverable save deleting the old one also. Do this by double clicking in the name section (top left panel during the report stage) and over-typing or adding a suffix.

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