Data missing after batteries ran out - Leica P20

Discuss all Leica Geosystems related issues here.
Post Reply
sauler
I have made <0 posts
I have made <0 posts
Posts: 7
Joined: Wed Mar 05, 2014 12:09 pm
Full Name: Silver Aule
Company Details: EXACT
Company Position Title: Geodesist
Country: Estonia
Skype Name: silver.aule
Linkedin Profile: Yes

Data missing after batteries ran out - Leica P20

Post by sauler » Wed Jul 10, 2019 2:40 pm

Hi,

During active project, where we used Leica P40 and P20 we occasionally needed to cover "fridge" areas with low temperatures.

While using P20, the batteries had ran out without operator noticing. When replaced with charged ones, active project (about 100 stations) seems to be missing and cannot be found. Does anybody have any experience with project being lost after batteries go out? Is there any plausible way to restore the data?

Thanks in advance!

Ioannis
V.I.P Member
V.I.P Member
Posts: 201
Joined: Sun Jul 24, 2016 6:19 am
Full Name: Ioannis Papas
Company Details: techical office
Company Position Title: CEO
Country: EU
Skype Name: -
Linkedin Profile: Yes
Has thanked: 1 time
Been thanked: 4 times

Re: Data missing after batteries ran out - Leica P20

Post by Ioannis » Wed Jul 10, 2019 3:56 pm

I had the same problem but I loose only the last scan of the project.

MajorDomo
I have made 70-80 posts
I have made 70-80 posts
Posts: 79
Joined: Mon Feb 25, 2019 4:42 am
Full Name: Major Domo
Company Details: VeritasVfx
Company Position Title: ceo
Country: Portugal
Linkedin Profile: No
Been thanked: 3 times

Re: Data missing after batteries ran out - Leica P20

Post by MajorDomo » Wed Jul 10, 2019 6:01 pm

Contact your rep, they should be able to remote into your scanner and check to see if the files are on the drives.
You will need the ethernet cable for that to work though.
Had that happen to me once, and could not get it back, hope you have better luck.

User avatar
graham.watson
V.I.P Member
V.I.P Member
Posts: 184
Joined: Tue Jan 03, 2012 7:16 pm
Full Name: Graham Watson
Company Details: WSP-Opus
Company Position Title: Senior Surveyor
Country: New Zealand
Linkedin Profile: Yes
Contact:

Re: Data missing after batteries ran out - Leica P20

Post by graham.watson » Wed Jul 10, 2019 9:21 pm

Definitely contact Leica, it happened to me in Fiji. They had to extract all the data from the machine and it had to be done by remote means. It took a month to get the data back. Fortunately we had an extra day allowed for contingencies.
Apparently when it shuts down like that it corrupts the Proj file. On ours the project vanished of the list of projects.
Good luck, hope it wasn't to much data?

Post Reply

Return to “Leica Geosystems”