Leica P40 startup issue

Discuss all Leica Geosystems related issues here.
Post Reply
I have made 10-20 posts
I have made 10-20 posts
Posts: 14
Joined: Mon Aug 08, 2016 4:17 pm
Full Name: Efstratios Vasilakos
Company Details: Geo-Info Ltd
Company Position Title: Survey Manager
Country: UK
Linkedin Profile: Yes

Leica P40 startup issue

Post by Entropia » Sun Jan 13, 2019 8:53 pm

Hi all,

I have an issue with my P40. It had a really bad fall as you can see in the picture. It was still working though after the fall, I did my scans and it was ok. However, the next day that I tried to copy the data I couldn't. The on/off button is useless and P40 will start/stop only if I insert/remove the batteries. When it starts, it just freezes at the Leica logo screen and that's it... I managed twice to turn it on properly, begun to transfer my data and then half way through, it shut down by itself.

Any ideas of how can I get my data? The scanner is going back to service but I would like to get my data so I don't have to do the scans again.

Kind regards,

You do not have the required permissions to view the files attached to this post.

V.I.P Member
V.I.P Member
Posts: 309
Joined: Sun Aug 16, 2015 6:48 pm
Full Name: Bruce Yager
Company Details: Rikore Geomatics
Company Position Title: Department Head
Country: USA
Linkedin Profile: No

Re: Leica P40 startup issue

Post by Rikore » Mon Jan 14, 2019 11:45 am

Remove the batteries for a minute and any cables you may have attached. Insert the batteries, I would use fully charged, and try to boot. This works most of the time. The other issue could be the fall caused the internal battery to become loose. If that happened, it would need to be sent in for service. We have issues when the P40 is cold and won't boot, removing the batteries has worked to boot it.

User avatar
Global Moderator
Global Moderator
Posts: 1679
Joined: Sun Aug 12, 2007 9:22 pm
Full Name: Steven Ramsey
Company Details: 4DMax
Company Position Title: Technical Specialist Scanning
Country: UK
Skype Name: steven.ramsey
Linkedin Profile: Yes
Location: London

Re: Leica P40 startup issue

Post by stevenramsey » Mon Jan 14, 2019 1:12 pm

Speak to UK HDS support before you damage something and loose your data. Their there for this sort of thing.
Steven Ramsey

Home steven.ramsey@laserscanningforum.com
Work steven@4DMax.co.uk
Mobile +44 7766 310 915

V.I.P Member
V.I.P Member
Posts: 268
Joined: Mon Jun 16, 2014 1:45 pm
Full Name: James Worrell
Company Details: Bennett and Francis
Company Position Title: Director
Country: Australia
Linkedin Profile: Yes
Location: Brisbane, Queensland, Australia

Re: Leica P40 startup issue

Post by jamesworrell » Mon Jan 14, 2019 11:35 pm

P40 run on embedded windows? Same as C10?

Can connect a USB hub .. and keyboard, mouse and USB drive .. hit windows key, grab file explorer and you can start poking around the file system.

Once you find the data files - you can start to retrieve in batches .. that way if it crashes, you can start where you left off ..

Again, this is how we got our data off a C10 that was run over .. might not apply in this case. Can't remember, we might have even had to use remote desktop to get in as well ..

Post Reply

Return to “Leica Geosystems”