Potree Issue

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Potree Issue

Post by gwhitch » Mon Aug 06, 2018 9:11 pm


I have been using the Potree viewer and it has been going well until now.

On my test server, all works as it should. If I move those files over to my live server, the viewer opens but I have no cloud. I have checked to make sure the apppool has the correct privileges. I can't figure out why the same exact files work on one server and not another.

Any help would be appreciated!


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Re: Potree Issue

Post by max72 » Wed Aug 08, 2018 10:20 pm

I have similar issues with clouds on a server. The clouds have been uploaded time ago and worked fine.
Now they are not working anymore.
I was wondering if the problem was server or client side... from your experience it looks like it’s server side.
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Re: Potree Issue

Post by VXGrid » Fri Aug 10, 2018 3:28 pm


I'd recommend to check the log file (the console of the browser, in firefox it is shift+F5) and see all outputs thrown by Potree after reloading the page.

Recently I ran into the same issue:
The error occured that the *.hrc files could not be loaded. This was depending with the server used (Microsoft server does not serve unknown mime types)
https://support.microsoft.com/en-us/hel ... mime-types

We added the Mime types for *.hrc files using:
https://stackoverflow.com/questions/678 ... my-program

Then everything worked fine.

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