BLK 360

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DarcyJ
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BLK 360

Post by DarcyJ » Tue Dec 05, 2017 12:49 am

Hello all.....new to the forums. Lots of great info here :-)

We received our BLK360 last week but unable to get it to recognize our Recap Pro subscription. Being told it’s an Autodesk issue, curious if I am the only one having this problem.

Have calls logged with both Leica and Autodesk but thought I would throw it out to see if this is an isolated issue. Could very well be a user problem as well :-)

thanks
Darcy

gsisman
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Re: BLK 360

Post by gsisman » Thu Dec 07, 2017 9:22 pm

ReCAP Pro recognition is always a pain. Have you loaded the next to lates version on a Computer and activated it? (My copart loaded the newest Nov 29 one and it was acting wonky so we went back to the v4.2.1.7 (it still alows download from iPAD

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