webshare 2 go app

Discuss all Faro related issues here.
Ronsmith1960
I have made 20-30 posts
I have made 20-30 posts
Posts: 21
Joined: Thu Apr 05, 2012 9:52 am
Full Name: Ron smith
Company Details: 3d surveyscan
Company Position Title: Directo
Country: Uk
Linkedin Profile: Yes

webshare 2 go app

Post by Ronsmith1960 » Fri Sep 29, 2017 3:28 pm

Hi All
Very pleased with scene 7 so far. However when i open webshare 2 go i get the following problem with the overview map not opening correctly. All the scans are in the positions they should be in. I have tried creating the data again to with the same results. I have tried loading it onto various laptops and towers with the same results I have had success with less scans. The project i am working on has 114 black and white scans in total. Any help would be appreciated. I have also noticed i am unable to open the project at all on my Mac. Any suggestions on this would help too. thx Ron
You do not have the required permissions to view the files attached to this post.

CutterShea
I have made 10-20 posts
I have made 10-20 posts
Posts: 11
Joined: Thu Dec 08, 2016 4:50 pm
Full Name: Cutter Shea
Company Details: Laser Scanner Manufacturer
Company Position Title: Support Engineer
Country: USA
Linkedin Profile: Yes

Re: webshare 2 go app

Post by CutterShea » Fri Sep 29, 2017 6:46 pm

Hello Ron,
The square sections would lead me to believe it might be the project point cloud. This is what I would try... If you have created a project point cloud, delete it, then create and upload the webshare data again.
Good Luck,
Cutter Shea

Ronsmith1960
I have made 20-30 posts
I have made 20-30 posts
Posts: 21
Joined: Thu Apr 05, 2012 9:52 am
Full Name: Ron smith
Company Details: 3d surveyscan
Company Position Title: Directo
Country: Uk
Linkedin Profile: Yes

Re: webshare 2 go app

Post by Ronsmith1960 » Mon Oct 02, 2017 10:43 am

Good morning Cutter

in this case there was no project point cloud produced. However i have now corrected the webshare. What i did was to clean up the history file which was quite large as i manually registered the majority of this project. deleted the original webshare upload and re produce it. And the webshare transfer was spot on.
Thank you and kind regards

Ron

Ronsmith1960
I have made 20-30 posts
I have made 20-30 posts
Posts: 21
Joined: Thu Apr 05, 2012 9:52 am
Full Name: Ron smith
Company Details: 3d surveyscan
Company Position Title: Directo
Country: Uk
Linkedin Profile: Yes

Re: webshare 2 go app

Post by Ronsmith1960 » Wed Oct 04, 2017 11:23 am

Hi
I still cannot open the webshare project on my mac. I double click on the start webshare 2 go mac.command. the terminal box appears followed by a very blank safari page!! any help with this would be appreciated

Regards

Ron

User avatar
Oliver Knoerzer
I have made 20-30 posts
I have made 20-30 posts
Posts: 26
Joined: Sat Apr 02, 2011 12:33 pm
Full Name: Oliver Knörzer
Company Details: FARO Scanner Production GmbH
Company Position Title: Senior 3D Software Engineer
Country: Germany
Linkedin Profile: Yes
Location: Münchingen, Germany

Re: webshare 2 go app

Post by Oliver Knoerzer » Wed Oct 04, 2017 2:45 pm

Ronsmith1960 wrote:
Wed Oct 04, 2017 11:23 am
Hi
I still cannot open the webshare project on my mac. I double click on the start webshare 2 go mac.command. the terminal box appears followed by a very blank safari page!! any help with this would be appreciated

Regards

Ron
If the same 2go data can be opened on Windows without a problem that’s a strong indication that the 2go data transfer worked.

The online manual gives the following tip:

- If Safari does not start, please instead double-click on the file "ws2go.html" in the "web" folder.

In general, Safari must open the “web/ws2go.html” file. That’s all the “Start_WebShare_2Go_2.0_on_Mac.command” command does.

If that still does not work, you could try to update Safari or to reset it to default settings.
Software developer working for FARO on WebShare Cloud and sometimes on SCENE.
My webcomics: Sandra and Woo, Gaia.

Ronsmith1960
I have made 20-30 posts
I have made 20-30 posts
Posts: 21
Joined: Thu Apr 05, 2012 9:52 am
Full Name: Ron smith
Company Details: 3d surveyscan
Company Position Title: Directo
Country: Uk
Linkedin Profile: Yes

Re: webshare 2 go app

Post by Ronsmith1960 » Wed Oct 04, 2017 5:14 pm

Oliver you are a star!! As soon as i clicked on the "ws2go.html" the webshare opened up perfectly!!

Thank you for your help

Kind regards
Ron

brian715
I have made 50-60 posts
I have made 50-60 posts
Posts: 54
Joined: Wed Apr 06, 2016 3:24 pm
Full Name: Brian Boehmer
Company Details: Meridian Eng.
Company Position Title: LiDAR Technician
Country: United States
Linkedin Profile: No

Re: webshare 2 go app

Post by brian715 » Tue Oct 10, 2017 10:46 pm

we frequently have had this issue in the past. Our go to method for WS2GO is now:
-complete registration in scene
-export registered FLS
-import registered FLS into fresh project.
-create webshare.
We have been plagued by overview map issues since the day we got WS2GO.

Ronsmith1960
I have made 20-30 posts
I have made 20-30 posts
Posts: 21
Joined: Thu Apr 05, 2012 9:52 am
Full Name: Ron smith
Company Details: 3d surveyscan
Company Position Title: Directo
Country: Uk
Linkedin Profile: Yes

Re: webshare 2 go app

Post by Ronsmith1960 » Wed Oct 11, 2017 3:46 pm

Thanks Brian

Will keep your workflow to hand for future reference.

Regards
Ron

myvisuals
V.I.P Member
V.I.P Member
Posts: 122
Joined: Tue Oct 07, 2014 12:05 pm
Full Name: Vincent Impens
Company Details: RealVisuals
Company Position Title: Managing Partner
Country: Belgium
Linkedin Profile: Yes

Re: webshare 2 go app

Post by myvisuals » Sun Nov 05, 2017 3:33 pm

If you are updating to Safari 11, this trick is not working, so maybe a bug in the Webshare mac version?
With Safari 10 no problem, copy URL in Firefox works

Return to “Faro”