Color Acquisition Failure Error 1630

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llyroz
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Color Acquisition Failure Error 1630

Post by llyroz » Sat Jan 28, 2017 9:07 am

Hi All, Can someone help me resolve this error on my faro s120 which is Color Acquisition Failure and the Error code1630. I am unable to find any solution online.
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Leo

pointinator
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Re: Color Acquisition Failure Error 1630

Post by pointinator » Mon Jan 30, 2017 6:29 am

Please contact FARO customer service, they will assist you.
Regards,
Joachim

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Re: Color Acquisition Failure Error 1630

Post by fredok1970 » Tue May 14, 2019 10:52 pm

Same problem here, with a Brand New scanner. Just after 90 scans.
I am starting to feel very worried about my purchase......

fredok1970
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Re: Color Acquisition Failure Error 1630

Post by fredok1970 » Tue May 14, 2019 10:53 pm

By the way could you explain if faro solved the problem, and how long time it took?

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vvarela
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Re: Color Acquisition Failure Error 1630

Post by vvarela » Thu Sep 12, 2019 7:02 pm

Did anybody manage to resolve this issue?

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GCFdesign
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Re: Color Acquisition Failure Error 1630

Post by GCFdesign » Thu Sep 12, 2019 7:29 pm

This error sounds rather worrying.

I'd like to hear the resolution of this problem.
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Gary Fellows

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GCF Design Limited

https://gcfdesign.wixsite.com/gcfdesign

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Re: Color Acquisition Failure Error 1630

Post by vvarela » Thu Sep 12, 2019 8:24 pm

I cant find anything on the web regarding this error. Faro suggested to update firmware and format SD cards, its what ive done and i continue to have the same error!

I cant believe that FARO does not offer a proper solution on theyre website, there is only a "explanation" of the error which i can already see on the screen of the device. I contacted support see if they could help, and called me from sales department to coordinate a calibration which has a cost, im having a color issue!

But well in the end, i cant use the scanner i have in the past 6 months, only in black and white, i have to bring the device to Europe to run a calibration, pay FARO for it, sadly for us startups its quite investment that you rethink if its really worth.

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