Last week I updated to Cyclone 9.2 and also CLM 1.6. I also installed Register 360.
All was fine everything was working, until after using R360 and exiting, I could not access the Cyclone Register licence.
I kept getting the message licences in use, use in viewer mode. I checked the licence server and the licence was not in use. I got someone else to open Cyclone on a different PC. No problems.
I then reopened Register 360. This works fine. Closed 360 open Cyclone , no licence.
I spoke to our Rep, who hadn't heard of this.
I tried uninstalling Cyclone and 360 and the CLM and re-installing them. I still had the same issue 306 worked Cyclone wouldn't.
In the end I removed all my Leica HDS software, deleted all folders and removed all Leica references in the Registry.
I have re-installed Cyclone and all is good. I am a bit reluctant to re-install 360 until I know what might have caused this.
Anybody have any ideas. Spent a very frustrating day trying to sort this out.
Register 360 licence issues
- graham.watson
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Re: Register 360 licence issues
As an update, I have reinstalled everything and all is running smoothly.
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Re: Register 360 licence issues
I unfortunately still have the same problem... I uninstalled everything and reinstalled... everything works except Register 360
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- Matt Young
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Re: Register 360 licence issues
It's likely that the process is still running in the background when one program closes.
If you don't see that there is nothing, then you are kidding yourself.
- Sharas
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Re: Register 360 licence issues
To make it work I always have to return and restore the licenses... and every Windows startup I have to repeat the procedure....