Register 360 licence issues

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graham.watson
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Register 360 licence issues

Post by graham.watson »

Last week I updated to Cyclone 9.2 and also CLM 1.6. I also installed Register 360.
All was fine everything was working, until after using R360 and exiting, I could not access the Cyclone Register licence.
I kept getting the message licences in use, use in viewer mode. I checked the licence server and the licence was not in use. I got someone else to open Cyclone on a different PC. No problems.
I then reopened Register 360. This works fine. Closed 360 open Cyclone , no licence.

I spoke to our Rep, who hadn't heard of this.
I tried uninstalling Cyclone and 360 and the CLM and re-installing them. I still had the same issue 306 worked Cyclone wouldn't.

In the end I removed all my Leica HDS software, deleted all folders and removed all Leica references in the Registry.

I have re-installed Cyclone and all is good. I am a bit reluctant to re-install 360 until I know what might have caused this.

Anybody have any ideas. Spent a very frustrating day trying to sort this out.
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Re: Register 360 licence issues

Post by graham.watson »

As an update, I have reinstalled everything and all is running smoothly.
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Re: Register 360 licence issues

Post by Umberto »

I unfortunately still have the same problem... I uninstalled everything and reinstalled... everything works except Register 360
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Re: Register 360 licence issues

Post by Matt Young »

It's likely that the process is still running in the background when one program closes.
If you don't see that there is nothing, then you are kidding yourself.
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Re: Register 360 licence issues

Post by Sharas »

I had to update my CLM to make it work
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Re: Register 360 licence issues

Post by Umberto »

To make it work I always have to return and restore the licenses... and every Windows startup I have to repeat the procedure.... :shock: :? :(
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