Recap v23 freezes after creating elevation slices

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mikajahkola
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Recap v23 freezes after creating elevation slices

Post by mikajahkola »

When I create an elevation slice in RealView, and then try to move to another scan location by clicking a circle on the key plan or a mirror ball in RealView, Recap becomes unresponsive. This is not a random event but it happens systematically. I have seen it on two machines, a laptop with i7 and Windows 11, and a desktop with Ryzen 7 and Windows 10.

I found the following workaround: save the point cloud immediately after creating the elevation slice and exit Recap. After reopening the file your elevation slice is there and everything works all right.
Last edited by mikajahkola on Thu May 19, 2022 6:26 pm, edited 1 time in total.
JNally
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Re: Recap v23 freezes after creating elevation slices

Post by JNally »

What is your cache set to in Recap?
mikajahkola
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Re: Recap v23 freezes after creating elevation slices

Post by mikajahkola »

Do you mean advanced settings / Memory Usage ?
It is set to auto, max 49099 MB.
mikajahkola
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Re: Recap v23 freezes after creating elevation slices

Post by mikajahkola »

I got a quick reply from Autodesk, they had been able to reproduce the fault and promised a fix in the next release.
JNally
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Re: Recap v23 freezes after creating elevation slices

Post by JNally »

I’d just roll back to the previous version until that’s fixed then. When a new autodesk version comes out I try and wait a while as they always have bugs.
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