SCENE VR bugfix/ feature request

Discuss all FARO SCENE related software issues here.
Post Reply
Raimund58
I have made 70-80 posts
I have made 70-80 posts
Posts: 70
Joined: Tue Jul 03, 2018 8:23 am
Full Name: Raimund Klink
Company Details: IHM engineering GmbH
Company Position Title: 3d scanning guy
Country: Germany
Linkedin Profile: No
Has thanked: 26 times
Been thanked: 1 time

SCENE VR bugfix/ feature request

Post by Raimund58 » Thu Oct 31, 2019 1:04 pm

Hi,
We are using a Vive pro and a laptop to review the pointclouds and modells with customers. I really love the SceneVR.
But the problem is, that the rotation point (pivot point?) is not the HMD. Instead it is the center my configured room. This is really annoying. Please change it that the HMD the rotation point is.
Greetings
Raimund Klink
:)

User avatar
flohrd
V.I.P Member
V.I.P Member
Posts: 286
Joined: Wed Jun 27, 2012 4:06 pm
Full Name: Daniel Flohr
Company Details: FARO
Company Position Title: VP of Software Engineering
Country: Germany
Linkedin Profile: No
Location: Stuttgart, Germany
Been thanked: 5 times
Contact:

Re: SCENE VR bugfix/ feature request

Post by flohrd » Tue Nov 05, 2019 8:12 am

Could you please explain in more detail what the problem is?
I am having difficulties to understand what is going wrong. Is this related to our deprecated VR Plugin App or its successor, the built-in VR functionality?

Maybe a video or screenshot would also help + the SCENE version number.
I would like to give our software engineers the opportunity to try reproduce the behavior you are describing.

Thanks!

Raimund58
I have made 70-80 posts
I have made 70-80 posts
Posts: 70
Joined: Tue Jul 03, 2018 8:23 am
Full Name: Raimund Klink
Company Details: IHM engineering GmbH
Company Position Title: 3d scanning guy
Country: Germany
Linkedin Profile: No
Has thanked: 26 times
Been thanked: 1 time

Re: SCENE VR bugfix/ feature request

Post by Raimund58 » Tue Nov 05, 2019 3:13 pm

flohrd wrote:
Tue Nov 05, 2019 8:12 am
Could you please explain in more detail what the problem is?
I am having difficulties to understand what is going wrong. Is this related to our deprecated VR Plugin App or its successor, the built-in VR functionality?

Maybe a video or screenshot would also help + the SCENE version number.
I would like to give our software engineers the opportunity to try reproduce the behavior you are describing.

Thanks!
Hi Flo,
it is related to the built-in VR functionality.
I made a quick sketch for you. Hope it makes the understanding better : )
I should note that the distance to the center of the room is about two meters.
Scene:
Application Version: 2019.1 (7.4.2.2552)
License Version: 2019.0
API Version: 2.0.20.2552
Vive.png
Vive.pptx
You do not have the required permissions to view the files attached to this post.
:)

User avatar
flohrd
V.I.P Member
V.I.P Member
Posts: 286
Joined: Wed Jun 27, 2012 4:06 pm
Full Name: Daniel Flohr
Company Details: FARO
Company Position Title: VP of Software Engineering
Country: Germany
Linkedin Profile: No
Location: Stuttgart, Germany
Been thanked: 5 times
Contact:

Re: SCENE VR bugfix/ feature request

Post by flohrd » Wed Nov 06, 2019 5:22 pm

Thanks for the explanation.
I have used the feature many times before and I have never experienced this issue.
Usually the camera is fixed to the headset position and is only changed via tracking info coming from the Vive drivers.
Is this happening in a specific project? All projects?
Can you confirm that your tracking is working in a stable way and the room-scale setup and calibration is up to date?

Raimund58
I have made 70-80 posts
I have made 70-80 posts
Posts: 70
Joined: Tue Jul 03, 2018 8:23 am
Full Name: Raimund Klink
Company Details: IHM engineering GmbH
Company Position Title: 3d scanning guy
Country: Germany
Linkedin Profile: No
Has thanked: 26 times
Been thanked: 1 time

Re: SCENE VR bugfix/ feature request

Post by Raimund58 » Thu Nov 07, 2019 2:12 pm

flohrd wrote:
Wed Nov 06, 2019 5:22 pm
Thanks for the explanation.
I have used the feature many times before and I have never experienced this issue.
Usually the camera is fixed to the headset position and is only changed via tracking info coming from the Vive drivers.
Is this happening in a specific project? All projects?
Can you confirm that your tracking is working in a stable way and the room-scale setup and calibration is up to date?
Tomorrow I will test it further. Right now I have no time..
:)

Raimund58
I have made 70-80 posts
I have made 70-80 posts
Posts: 70
Joined: Tue Jul 03, 2018 8:23 am
Full Name: Raimund Klink
Company Details: IHM engineering GmbH
Company Position Title: 3d scanning guy
Country: Germany
Linkedin Profile: No
Has thanked: 26 times
Been thanked: 1 time

Re: SCENE VR bugfix/ feature request

Post by Raimund58 » Fri Nov 08, 2019 6:15 pm

flohrd wrote:
Wed Nov 06, 2019 5:22 pm
Thanks for the explanation.
I have used the feature many times before and I have never experienced this issue.
Usually the camera is fixed to the headset position and is only changed via tracking info coming from the Vive drivers.
Is this happening in a specific project? All projects?
Can you confirm that your tracking is working in a stable way and the room-scale setup and calibration is up to date?
Ok, I tested it further. It happens with all projects. Tested with SCENE 2019.1 and SCENE LT 2019.2
Again, note that I am ca 2-3 meters away from the room center.
2019-11-08 18_05_54-VR-Ansicht.png
Ok, look what happens here: I am standing above a scan.
2019-11-08 18_12_42-CEF HTML Overlay.png
After six button presses I am somwhere else
2019-11-08 18_13_07-CEF HTML Overlay.png
After another six button presses I am back at my starting point.
2019-11-08 18_13_24-.png
Two more screenshots. Another project, same outcome.
2019-11-08 18_18_05-CEF HTML Overlay.png
After six button presses
2019-11-08 18_18_18-.png
12 button presses makes a full rotation.
Can you confirm that your tracking is working in a stable way and the room-scale setup and calibration is up to date?
Tracking is stable. Room setup and calibration is up to date. Latest SteamVR and Windows is installed.
You do not have the required permissions to view the files attached to this post.
:)

Post Reply

Return to “FARO SCENE”