Scene LT: import error 18

Discuss all FARO SCENE related software issues here.
Post Reply
the_eich
I have made 10-20 posts
I have made 10-20 posts
Posts: 12
Joined: Sat Mar 09, 2019 7:55 am
Full Name: Hendrik
Company Details: BVBA De Kastenman
Company Position Title: Director
Country: Belgium
Skype Name: the_eich_the_second
Linkedin Profile: No

Scene LT: import error 18

Post by the_eich » Tue Jun 25, 2019 6:57 am

Hello,
Yesterday I started experimenting with Faro scene LT. It started all ok, I installed it, loaded the scan and could edit etc. Later that day I try the same thing again and now I constantly get Error code:18 being returned for whichever scan I try to load.
I checked for all the obvious stuff, also cleared some more space on my harddrive etc. still it isn't working for some reason.

Can anyone help?

User avatar
landmeterbeuckx
V.I.P Member
V.I.P Member
Posts: 393
Joined: Tue May 01, 2012 5:19 pm
Full Name: Lieven Beuckx
Company Details: Studiebureau Beuckx
Company Position Title: Owner
Country: Belgium
Linkedin Profile: Yes
Has thanked: 11 times
Been thanked: 19 times

Re: Scene LT: import error 18

Post by landmeterbeuckx » Tue Jun 25, 2019 7:01 am

LSBbvba
Surveying services - 3D Laserscanning
Tel : +3211661621
www.landmeter-beuckx.be
[email protected]

the_eich
I have made 10-20 posts
I have made 10-20 posts
Posts: 12
Joined: Sat Mar 09, 2019 7:55 am
Full Name: Hendrik
Company Details: BVBA De Kastenman
Company Position Title: Director
Country: Belgium
Skype Name: the_eich_the_second
Linkedin Profile: No

Re: Scene LT: import error 18

Post by the_eich » Tue Jun 25, 2019 7:26 am

Thanks. I found that article but nothing that is mentioned there can explain the issues I am currently facing. In addition, it was working perfectly fine several hours before without any major changes :/

scott.diaz
I have made 70-80 posts
I have made 70-80 posts
Posts: 73
Joined: Mon Jan 05, 2009 8:53 pm
Full Name: Scott Diaz
Company Details: FARO Technologies
Company Position Title: Business Development
Country: USA
Been thanked: 1 time

Re: Scene LT: import error 18

Post by scott.diaz » Tue Jun 25, 2019 7:03 pm

Besides the obvious (machine and program restart or trying with a different project to see if the problem is project specific).... make sure you drop an email to [email protected] so a case can be logged. The CS team may be sitting on an answer for you. If not, they can investigate with the internal nerds. Be sure to provide screenshots, when it happens, is it repeatable action, what exact version of SCENE LT, exact operating system and if you are open to sharing the data you could also provide a link.

Scott

the_eich
I have made 10-20 posts
I have made 10-20 posts
Posts: 12
Joined: Sat Mar 09, 2019 7:55 am
Full Name: Hendrik
Company Details: BVBA De Kastenman
Company Position Title: Director
Country: Belgium
Skype Name: the_eich_the_second
Linkedin Profile: No

Re: Scene LT: import error 18

Post by the_eich » Fri Jul 05, 2019 3:14 pm

Just an update on this: you need to drop in the full folder containing the fls instead of the fls file only. Than it works like a charm. We got this hint through Faro support, so no complaints there.
Thanks for your input!

Post Reply

Return to “FARO SCENE”