Why do color scans sometimes import without color?

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c2a
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Why do color scans sometimes import without color?

Post by c2a »

If I have a job with 50 color scans (which look great in Field 360), about 3-4 random ones will end up importing into R360 without color. Does anyone else have this issue?
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Re: Why do color scans sometimes import without color?

Post by ecasagrande »

I do. Not sure why: I am using the BLK360, with Field 360, then to Register 360 BLK Ed.

It has happened a few times, and it SEEMS to happen when I am switching between some scans having realview images or not. I haven't done enough scans to verify this, but I now either always do with images, or always without, and the problem hasn't happened.
c2a
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Re: Why do color scans sometimes import without color?

Post by c2a »

It happens even when the entire job is captured with photos. The only switches I make are with MED and LOW point settings since I sometimes use LOW to scan a small closet. But, the colorless problem appears randomly on both types of scans.
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Re: Why do color scans sometimes import without color?

Post by TMartin »

I am having the same issue. The photos on Leica Field 360 are in color. The image on the RTC 360 is in color. When it imports into Leica Register 360color neither for the point cloud nor the photos. Everything is in B/W. Any solution to this?...Anyone???
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Re: Why do color scans sometimes import without color?

Post by landmeterbeuckx »

c2a wrote: Wed Jan 13, 2021 12:00 pm If I have a job with 50 color scans (which look great in Field 360), about 3-4 random ones will end up importing into R360 without color. Does anyone else have this issue?
Corey, maybe you have a partial license for coloring and need an update to a full for $$$ :lol:
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c2a
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Re: Why do color scans sometimes import without color?

Post by c2a »

I found the cause was an unstable wifi network. I was using an Apple extender and switched to a Google mesh and it worked. Now, I just create a mobile hotspot on my computer and with the iPad next to it, scans import really quickly and with full color
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