Leica Cyclone 2020.1 Issue List

Discuss all Leica Cyclone, Cyclone REGISTER 360 & Cyclone FIELD 360 related issues here.
NepveuF
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Joined: Tue Mar 27, 2018 10:51 pm
Full Name: Francis Nepveu
Company Details: Leica Geosystems Distributor
Company Position Title: Technical Support Manager
Country: Canada
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Re: Leica Cyclone 2020.1 Issue List

Post by NepveuF »

davidninogomez wrote: Thu Oct 08, 2020 5:33 pm Hello,

I have recently installed the new version of Cyclone 2020.1.0 but it does not start up, only pops up the splash screen and the nothing happens. I have been trying to contact Leica support but, at least in Colombia the time of response is very slow. Is there any other way to contact Leica support or download a previous version ? I appreciate your help.

Workstation specs.

Processor: AMD RYZEN 9 3950X 16 core.
HDD: 1 Samsung PCIE SSD 1TB - 1 Samsung SSD 1 TB
RAM: 64 GB
GPU: GIGABYTE RTX 2070 8GB
OS: Windows 10 Pro
Hi There,

I've been having the same issue ever since I got a Dell 3100 docking station. I've had to unplug my dock, then open Cyclone, then plug my dock back in. Not sure if there's a better way, but that's working for me now.

-Frank
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