P40 data to Cyclone STUCK P40 to REG360 immediate crash

3DVEM, Leica Cyclone, FARO Scene, LFM Suite, Autodesk ReCAP, Riegl RiScan Pro, Trimble RealWorks, Etc.
Post Reply
Slewis33
I have made 40-50 posts
I have made 40-50 posts
Posts: 49
Joined: Thu Jun 06, 2013 2:50 pm
Full Name: Shaun Lewis
Company Details: Clark Construciton
Company Position Title: Senior Manager - Reality Capture
Country: USA
Linkedin Profile: Yes

P40 data to Cyclone STUCK P40 to REG360 immediate crash

Post by Slewis33 » Thu Apr 25, 2019 8:11 pm

Hello All,
Have a rental unit P40 and the data will not come into Cyclone or REG360. REG360 crashes immediately after clicking import button. Cyclone import scanstation data gets stuck at a couple different percentages.

I am on Version 9.3.2 of Cyclone. Version 1.5.1 of REG360
Firmware is 2.81.701

Anyone have any thoughts or potential solutions?

Thanks in advance

elsonj
I have made <0 posts
I have made <0 posts
Posts: 9
Joined: Wed May 10, 2017 4:35 pm
Full Name: James Elson
Company Details: SCCS
Company Position Title: HDS Support
Country: UK
Linkedin Profile: Yes

Re: P40 data to Cyclone STUCK P40 to REG360 immediate crash

Post by elsonj » Thu Apr 25, 2019 9:07 pm

Hi Shaun,

Have you tried "Partial Import" in Cyclone Core?

Select a couple of scans to test whether its the software or the data.

Have you checked the available storage space where your temp folder and database are located ?

Graphics driver up to date?

Regards

James

Post Reply

Return to “Registration Software”