Clashing license issues

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I have made 30-40 posts
I have made 30-40 posts
Posts: 32
Joined: Sat Aug 16, 2014 5:43 pm
Full Name: Kyle OBrien
Company Details: Mining Company
Company Position Title: Mine Technologist
Country: Canada
Location: Saskatoon, SK

Clashing license issues

Post by kpob46 » Tue May 15, 2018 5:46 pm

Until recently, my green license dongle is no longer recognized by the GeoSlam Desktop software. When plug in the dongle, it lights up red and shows its available in the Sentinel License Manager. Then when I start the software, the dongle no longer lights up and is gone from the Sentinel License Manager. I contacted GeoSlam tech support a few weeks ago and they said it is clashing with another Sentinel license. The only other license I have on there is a network license for SCENE. Their suggestion was to use a different computer for processing the GeoSlam software. That is terribly inconvenient.

Has anyone else had this issue and found a way around it?

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